I forgot my password but don't have access to my registered email
How to reset your password without your email
Don't have access to your email? Don't worry! Simply send us a message with a request to change your email. Just make sure to include the following info:
1. Your full name
2. Date of birth
3. The registered email address you longer have access to.
4. An image of your proof of identity (ID, passport, driving licence, etc.)
Do you need any more help?
Need more help with your account? Visit our Help pages for additional information on logging in to your bpremium account.
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